Frequently Asked Questions

What is your shipping and return policy?
Where are your products grown?
Where can I purchase your products from?
What are your payment methods?
I am having difficultly logging into my account?
Where are Health Within products formulated?
Can I take your products during pregnancy and breastfeeding?
Are there any additives in your products?
Are Health Within Products Gluten Free?
Once I have placed my order how long will it take to arrive?
My order should have arrived and hasn’t?
Can I leave feedback and/or a review?

What is your shipping and return policy?

AUSTRALIA WIDE SHIPPING FLAT RATES

Standard Shipping Option
$9.95
(5-7 business days)

Express Shipping Option
$14.95
Flat rate using Australia Post Express Post services
(1-3 business days)

RETURNS
Due to the risk of contamination, Health Within does not accept returns.

Where are your products grown?

Health Within sources its raw materials from locations all over the world. Where possible or first choice is always within Australia from local suppliers. For each ingredient, we often source from various suppliers’ dependent on quality, price, availability and seasonal variation. Due to these variations we Health Within does not have a fixed country of origin for any one ingredient.

Different super greens prefer different growing environment and mediums. Health Within super greens are grown at a variety of world-wide locations including New Zealand, Hawaii and remote sub-tropical Pacific Islands. Whilst other super greens grow best in soil of Australia and New Zealand. All our super greens are commercially grown so they are environmentally protected and supplied spring-fed water. With fresh water being the medium on these micro algae grows, this is one of the most important factors in determining its quality and purity.

Our producers/growers have been awarded just some of the following badges:

  • Non-GMO, non-irradiated, and allergens-free organic spirulina, grown in pollution-free environment
  • Completely vegan
  • Toxin free – adhering to strict regulations for heavy metals and Polycyclic Aromatic Hydrocarbons (PAHs) levels. . Heavy metals and PAH compounds are carcinogenic, affecting various organs in the body, and are potentially toxic to humans.
  • Conforms to stringent heavy metals specification, meeting the US, UK, and EU regulations
  • Lowest permittable temperature used in drying process to maintain nutrients

Where can I purchase your products from?

Health Within products can be purchased online at www.healthwithin.com.au

What are your payment methods?

Health Within accepts VISA, MasterCard and Paypal.

I am having difficultly logging into my account?

Please try to reset your password, if you are still unsuccessful contact Health Within via the “Contact Page” and we will respond with directions to reset your account.

Where are Health Within products formulated?

All health Within products are formulated in-house at our Head Office on Australia’s Sunshine Coast by our resident team of research Nutritionists, Naturopaths and Herbalists.

Can I take your products during pregnancy and breastfeeding?

Whilst most Health Within products would be safe to take during this time, extra caution needs to be taken while a woman is pregnant or breastfeeding. There are some herbs that are definitely not suitable to be used throughout this period, so you should never assume that if a product is natural, it is safe.

Consult With Your Health Professional
We strongly advise that if you are currently pregnant or breastfeeding to always consult with your health professional before using a product you are unsure about.

Are there any additives in your products?

Unlike most other brands, Health Within products in its powder or tablet form is 100% pure without binders, additives or excipients.

Our Powder & Tablets Are 100% Natural
Health Within products are the most natural products on the market. Our powder is 100% pure and contains nothing more than the main ingredients. Our tablets are also 100% natural. Our unique tableting methods mean that no binders or fillers are used, which means that unlike most other tablets on the market, health Within tablets are 100% pure.

Are Health Within Products Gluten Free?

Health Within has a wide range of products containing a variety of different ingredients. The products within our Gluten Free category have been tested for gluten and are all 100% Gluten Free.

Once I have placed my order how long will it take to arrive?

You will receive an order confirmation email once your order has successfully been placed.

Please allow 24 (weekday) hours for your order to be processed and packed.

As soon as your order is packed and ready to go you will receive an email notification. Delivery can take up to 6 working days but inmost cases will arrive well before than.

My order should have arrived and hasn’t?

Whilst 99% parcel arrive promptly, we are always sorry to hear that any order has been delayed. Please contact us and we will act quickly to locate your order and ensure it is delivered to you in a speedy fashion.

We work hard alongside our delivery partners to meet a wide range of delivery options. Unfortunately, sometimes during this process, things can happen outside of ours and our delivery partners control which may cause delays in getting your order to you.

Can I leave feedback and/or a review?

We value our customers thoughts, feedback and experiences. We would like to take this opportunity to welcome any form of feedback; via our contact page. This gives us important information about how we can better serve our customers

Reviews for products can be left once you have set up an account.

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